Gmail Sync Vs Outlook Sync


Features
Gmail Sync
Outlook Sync

Supported

Chrome, Firefox
Yes
No
Outlook 2010, 2013, 2016, Office 365 (Desktop Versions ONLY Excluding MAC)
No
Yes
Using on Multiple Computers at the same time
Yes
No

Email

Manually Sync 1 Email
No
Yes
Automatically Sync Emails
Yes
No
Retro-Actively Sync Emails
No
Yes (Manually)
Time it takes to show up inside of Infusionsoft
30 min - 2 hr
Immediately

Sidebar

Display Tasks & Appointments
Yes
Yes
Display Notes & Completed Tasks
Yes
Yes
Display Follow-up Sequence (Legacy)
Yes
Yes
Display Tags
Yes
Yes
Display Opportunities
Yes
No
Display All Contact Fields
Yes
No
Display Filebox
Yes
Yes
Add Tasks & Appointments
Yes
Yes
Add Notes
Yes
Yes
Add Person to Follow-up Sequence (Legacy)
Yes
Yes
Apply Tag (will trigger campaign goals for automation)
Yes
Yes
Add Opportunity
Yes
No
Add Files
Yes
Yes
Create Tag
Yes
No
Add people directly to a camapaign builder sequence
No
No
Show/Hide Areas of sidebar
Yes
No
Edit the Contact Record
Yes
No

Calendar Not on Sidebar
 
Sync Appointments from Infusionsoft to Plugin
Yes
Yes
Sync Tasks from Infusionsoft to Plugin
Yes
Yes
Sync Appointments from Plugin to Infusionsoft
No
Yes
Sync Tasks from Plugin to Infusionsoft
No
Yes
Time to wait on sync
30min - 1hr
30min - 1hr

Date Format Settings (Appointment/Task will come in on the wrong day if this is not set correctly)

Allow MM/DD/YYYY
Yes
Yes
Allow DD/MM/YYYY
Yes
Yes
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