Apply action when customer opts out of all email marketing

This article applies to:

Whenever a customer opts out receiving your marketing emails, you can apply actions to that contact. This is useful if you want to set up a tag on opted-out contacts and alert a user to delete those tagged contacts from your database. 

  1. Go to Marketing > Settings
  2. Click Email Defaults under Template Settings
  3. Click Actions
  4. Select the action from the drop-down list
  5. Configure the action
  6. Click Save
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