Using a different version of Infusionsoft? Click Here to learn more

PayPal Reference Transactions

If you have received the following alert message while setting up your PayPal account, please follow these instructions:


  1. Please contact PayPal via phone at (888) 883-9770 to get Reference Transactions enabled on your account.
     
  2. The PayPal Infusionsoft Integration allows you to use Reference Transactions for Standard, Advanced, and Pro business accounts.
     
  3. Approval for Reference Transactions could take up to 4 days. PayPal will contact you directly to inform you that your request has been approved.
     
  4. After approval, the feature could take up to 24 hours to take effect.
     
  5. After Reference Transactions are in effect, the error message in Infusionsoft will go away.